For financial institutions, the role of the branch in meeting accountholder needs continues to evolve. In this podcast series, we explore how consumer preferences and technology are impacting the branch in some expected and some surprising ways, and what financial institutions can do to make the most of their branch strategy.
听
June 2021
As more consumers turn to digital channels for simple transactions, the in-person experiences that bring accountholders into the branch become more important. The key to helping those experiences turn into long-term relationships? Your branch employees. We speak with 海角破解版 Client Solutions Consultant Heidi Laviero about the evolving and expanding role of branch employees into branch 鈥渁ll stars鈥 with skills in advising, cross-selling and championing technology.听
Click to play podcast
To learn more about how 海角破解版 can help you evolve your branch strategy or to schedule a complimentary consultation, complete the form below.